About us:

1800SaveMart is a leading retailer of compatible inkjet cartridges. We offer only top quality products at the lowest price. We purchase from the most reliable supplies. Our price is usually 70% to 85% lower than the typical retail price found in your local discount stores.

We hope you've had a pleasant experience with us. Your business is extremely important to us. If you are not 100% satisfied with the quality of our products, you can always return them for refund or exchange.

  • Mailing Address: 1800SaveMart.com    1336 Austin St, Fremont, CA 94539

  • Phone: 408-849-4310

  • Fax: 408-849-4310

  • Email: sales@1800savemart.com

Shipping Policy:

1. We offer FREE USPS Standard Ground Shipping  on orders over $44.99 within USA Please click here for all available shipping method and shipping policy.

Payment method:

1. Credit Card: We accept all major credit cards (VISA, MasterCard, Discover, American Express). All orders will be shipped within 24 hours after we receive your order.

2. Paypal Instant Payment: Please send your payment to sales@1800savemart.com. All orders will be shipped within 24 hours when PayPal notifies that payment has been received.

3. Money Orders: All orders will be shipped within 24 hours after receipt of payment.

4. Personal checks: All orders will be shipped once your check is received and clears from the bank. Usually it takes about 5 business days.

5. Company checks: All orders will be shipped once your check is received and clears from the bank for your first order. Usually it takes about 5 business days.

6. Please send your check the the following address:

         1800SaveMart.com,

         Dept#:  Mail Order Processing

         149 Lynx CT, Fremont, CA 94539

 

International orders:

For international orders, please submit you payment through Paypal or Money order. However, if you prefer to pay by credit card, Since we cannot verify your ID and billing address,  please  provide the following information to us via facsimile to +1 510 657 8780.
1) Copy of the credit card used in the order (both front side and back side)
2) Valid Photo Identification
3) Credit Card issuer's bank address and phone number

You order will be shipped within 24 hours after we receive the information.

For all other countries, the shipping charge will be the actual shipping charge plus $2.99 handling fee. Please email us atsales@1800SaveMart.com for the actual shipping charge. Please tell us the product name and your preferred shipping method. If you do not agree with the shipping charge, please let us know within 24 hours so we can cancel your order. All products will ship via USPS Air Mail, Global Priority Mail, EMS or other methods your preferred.  You may click here (USPS International Calculator) to find the actual shipping charge.

 

Security Policy:

At 1800SaveMart, we take great care and use the latest technologies to ensure the security and safety of all your transactions.  Our Order Form pages are served through a secure https connection using 128-bit Secure Socket Layer (SSL) v2/v3 encryption, which is the industry standard and among the best software available today for secure online transactions. It encrypts all of your personal information to protect the transfer of your data from unauthorized parties.

With our commitment to data security, your online shopping is safe and secure. You never have to worry about your credit card security.

 

Quality Guarantee:

We offers only top quality products. Our manufactures are either ISO-9001 or ISO-14001 certified.  Each product is fully tested and factory-sealed. You satisfaction is 100% Guaranteed. All product sold at 1800SaveMart are backed by our 100% satisfaction guarantee and 1 year Quality Assurance Guarantee. 

 

Return/Exchange Policy:

We offer only top quality products. If you are not completely satisfied with the quality of our products, you can simply return all used and unused products for refund or exchange. Please clickhere for our return/exchange/cancel policy.

 

Free Photo Paper For orders over $100:

Orders over $100 qualify for a free photo paper. Please click here for details of how to claim the free paper.

 

Returning Customer Recognition Program:

When you place your first order, you will automatically participate in our "Returning Customer Recognize Program". You may save up to20% on your future orders based on your total accumulated purchase amount . Here is how the program works:

  • After place your first order, you will be issued a 5% off coupon.

  • When you overall orders reach $100, you will be issued a 7% off coupon.

  • When you overall orders reach $200, you will be issued a 9%off coupon.

  • When you overall orders reach $500, you will be issued a 11% off coupon.

  • When you overall orders reach $2000, you will be issued a 15%off coupon.

  • When you overall orders reach $5000, you will be issued a 20%off coupon.

  • You may share your coupons with your friends.

  • The coupons apply to all products except HP inkjet cartridges, laser toners and value packages.

  • Shipping charges are not counted into the accumulated purchase.

  • Coupons are not stackable. Only one coupon will be applied for any single order.

  • 1800SaveMart.com reserves the right to explain/modify/cancel the program without notice.

Promotions:

From time to time, we may send you promotional offers through the email. 

  • We will send no more than 1 email a month.

  • If you do not want to receive any email, please indicate it when you place your order.

  • At anytime, if you decide not to receive email from us, please send a blank email to "unsubscribe@1800savemart.com" . You will not receive any email after that.

  • Coupons are not stackable. Coupons do not apply to value packages, as all value packages have a minimum 30% discount built-in them.

  • 1800SaveMart.com reserves the right to explain/modify/cancel the program without notice.

 

New Customer Referral Program:

When you refer a new customer to our store, he or she may use the coupon issued to you. As a thank you gift, you will be issued a store credit of 15% of your friend's first purchase.

  • The store credit can be used for your next order.

  • When your accumulated credit reaches $30, you may ask for a check. 

  • When the new customer place the first order, please ask him to mention your email address as the referral in the comment field.

  • No store credit will be issued for referring an existing customer.

  • You can not refer yourself.

  • Shipping charge and purchase on original OEM inkjet cartridges are not counted.

  • 1800SaveMart.com reserves the right to explain/modify/cancel the program without notice.  In case the program is changed/cancelled, your unused store credit will NOT be expired.

Privacy Policy:

At 1800SaveMart, we are committed to protecting your privacy online. The information we collect is to ensure secure ordering and to provide a more personalized shopping experience. We will never rent, sell, or share your information with other parties. Please click here for our privacy policy.


Our contact information

By email:
Business email address (admin@yourdomain.com is the default)

By standard mail:
Your business name
Street number and name
City, State, Zip code

By phone:
555 555-1212 (between H a.m. and H p.m. time zone)

sales@1800savemart.com

Shipping Information:

Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.

Refund, Returns and Cancellation Policies:

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Frequently Asked Questions:

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